Community engagement is the process of involving people in decisions that affect them. This can mean involving communities in the planning, development and management of services. Or, it may be about tackling the problems of a neighbourhood, such as crime, drug misuse or lack of play facilities for children.

LBH aims to build a community where individuals are empowered to make a difference both to their own lives and to the area in which they live. 

Community engagement lies at the heart of everything Hounslow Council does The Council will speak to you regularly, as the people who pay for and use our services, and involve you in ways to improve what we do. We will do everything we can to make it convenient for you to participate. Wherever possible, we will make changes to our services based on what you tell us. And we will always let you know the outcome. If it isn’t possible to change services the way you want, we will always tell you why. We will work hard to ensure that all our services give the best results for you and your family. We will constantly look for new and better ways of engaging with residents.